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FAQs
What is an Olallieberry?
The Olallieberry is the primary fruit we grow on our farm and for which we are quite well-known. It was first developed in 1949 by the U. S. Department of Agriculture at Oregon State University by crossing a Loganberry with a Youngberry. The result was called the Olallie, a Native American word meaning blackberry. Physically the Olallieberry looks like a classic blackberry. Genetically, however, the Olallieberry is approximately two-thirds blackberry and one-third European Red Raspberry. The Olallieberries we grow on our farm are fairly tart which makes them perfectly suited for Linn's delicious More Fruit-Less Sugar pies and preserves.
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Where can Linn's products be shipped?
We ship within the Continental US for stated shipping rates. Call for additional fees to Hawaii and Alaska. We do not ship our products internationally. We cannot deliver to P.O. Boxes. Please check delivery addresses carefully as we guarantee delivery only to the addresses we are provided. Returned orders due to incorrect address, are subject to the cost of reshipping. Perishable items sent to an incorrect address usually results in a total loss. Therefore, the reshipment to the corrected address will be handled as a new order with new charges.
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How can I pay for my online order?
We accept Visa and MasterCard. No personal or business checks, money orders, COD's or billing.
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When will my order be shipped?
We ship mostly on Tuesdays & Wednesdays, and on all weekdays during the holiday season. Frozen and bakery goods cannot be included in the same shipping container wtih jarred and dry goods. Perishable items are shipped by 2nd Day Air and dry products ship Ground, therefore they each have their own shipping charge. Rare product shortages may occur. We reserve the right to substitute similar items of equal value if necessary.
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I'm in a hurry. Can you ship overnight?
Next Day Air and 2nd Day Air delivery services are available. Call us toll free 1-800-676-1670 for rates.
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Will the bakery items arrive fresh?
Fresh and delicious guaranteed! All Fresh Baked products are packed immediately after baking and ship automatically by 2-Day Air on Tuesdays & Wednesdays to arrive before the weekend.
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Can I make substitutions to Gift Packages?
Sorry, we cannot make substitutions in Linn's Gift Packages. Linn's Gift Packages include Holiday Gifts, Gift Crates, Gift Baskets, Wine Gifts and Pick-A-Pack of Preserves.
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Can I create my own gift package?
You can create your own custom gift basket with your choices of Linn's products. All custom gifts are priced individually. Call 1-800-676-1670 for details about custom gift containers and pricing.
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Can I purchase a gift certificate for Linn's products?
Yes, redeemable gift certificates of $20.00 or more can be sent to the person of your choice. We will include a copy of our current catalog and a brief personal messag may be enclosed. Click here to purchase Gift Certificates or call 1-800-676-1670. Gift Certificates are shipped free and are redeemable at all Linn's locations.
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Can I enclose a greeting with my order?
Yes. For online orders,enter your brief, personal message on the order form in the space provided. When faxing and order include your message in writing. And when calling in an order, just tell us what you'd like to say and we will include it with your gift.
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Are Linn's products guaranteed?
Since we began making our handcrafted food specialties, we have guaranteed them to meet your standards. If we somehow fall short of your expectations, please let us know. We will refund the amount of the product.
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Is my personal information secure?
Absolutely. All the information you provide to Linn's via the internet is encrypted and is used only by Linn's to process your order. We do not sell or release our customers' name, address, phone number or any other personal information to anyone.
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How can I contact Linn's?
We welcome your comments, questions and suggestions.
E-Mail: mail@linnsfruitbin.com, 24 hours a day.
Call 1-800-676-1670. Weekdays: 8:30 am to 5:00 pm, Pacific Standard Time.
Holiday Hours (December 4 to December 21): Weekdays, 7:00 am to 7:00 pm, Saturday and Sunday, 10:00 am to 4:00 pm, PST.
Fax 1-805-927-0197, 24 hours a day.
Write to: Linn's, 2415 Village Lane, Suite A,
Cambria, CA 93428.
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| © 2006 Linn's Fruit Bin | Website designed by S. Lombardi & Associates |
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